When you think about this quote, it should immediately become apparent how true it is. Because, if you can’t measure you IT objectives, and define the measurable goals to establish the desired outcome, you can’t possibly get better at it.
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“Management is doing things right; leadership is doing the right things.”
As we learned from the first quote in this article, you can’t manage and you can’t do things right in your company if you’re not measuring it. So that’s not happening and it’s hurting your business.
And now the second piece: “leadership is doing the right things.” So, my question for you is this: are you doing things right in your business? Now before you answer this, let me ask you this: do you know exactly what you should be doing in your IT management, every single day, to generate the most value from your time?